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Retail Sales Manager APPLY NOW

Lake Forest, CA
Full time

Job Title: Retail Sales Manager

Industry: Entertainment, Games, Toys, Consumer Goods

Description: Increase sales of Cryptozoic Entertainment’s collectibles and tabletop games by managing and growing retailer base, with a special focus on increasing sales with big-box retailers, retail chains, and major online stores. We’re looking for someone who is passionate about popular culture and has a proven track record in fostering relationships with retailers and can draw on these relationships to be successful. 

Essential Duties and Responsibilities:

  • Maintain and grow current retailer base, increasing the number of accounts ordering monthly
  • Work with Product Development team and retailers to create products and exclusives that retailers (especially big box retailers) express interest in purchasing
  • Contact existing Cryptozoic retailers to sell products, complete stock checks, and provide customer service
  • Set up meetings with candidate’s existing retailer contacts to bring in new accounts
  • Conduct cold calls to bring new retailers
  • Increase sales through up-selling, add-on sales, and cross-selling new and existing customers
  • Provide customer quotes, proposals, order forms, and product information
  • Attend trade shows: selling, setting up, breaking down
  • Respond to customer inquiries in a prompt and professional manner
  • Maintain knowledge of company products, competition, and industry trends


  • B.A., Business, other related field, or equivalent work experience
  • Minimum 2-5 years of sales experience in the mass market, toy, and/or game industry with a strong track record and a list of contacts
  • Proficient computer skills, including Google Suite, Outlook, MS Word, Excel, PowerPoint, Zoom
  • Ability to develop and operate with a clear retail channel strategy
  • Able to travel up to 25% of the time
  • Excellent verbal and written communication skills
  • Strong organizational skills with an attention to detail

Equal Opportunity Employer. Candidates must be authorized to work in U.S. This is a full-time position. No recruiters.

Job Type: Full-time

Pay: Commensurate with experience


  • Full benefits package


  • B.A., Business, other related field, or equivalent work experience


  • Sales: 2-5 years

Work Location:

  • One location (Lake Forest, CA) or Remote with the right experience

About Cryptozoic Entertainment

We are dedicated to the concept of “Fans First,” striving to develop the most creative and sought-after products for pop culture enthusiasts worldwide. As an entertainment company with a diverse portfolio of licensed and original IPs, our catalog covers a broad spectrum of tabletop games, collectibles, and trading cards. The passionate team at Cryptozoic aims to inspire gamers and collectors all around the globe while bringing fans together as part of the Cryptozoic community.

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